Satellite Halo flashing red light

1. Place Halo in clear sight, not in a closed cupboard or too close to the ceiling.

You may refer to How can I find a suitable spot for my Halo? to find a suitable spot for Halo.

2. Temporarily disconnect the customized home antivirus system (e.g., Circle, Fingbox) if there is any.

3. Relocate the Soundbar/HDMI devices that are working on the same wireless frequency near satellite Halo.

4. Swap the location of the satellites in case the disconnection follows a specific unit.

If you are still having issues and the above has not helped, please contact MERCUSYS Technical Support for assistance.