How do I configure MAC Address Clone on my MERCUSYS Router?

Some ISPs may register the MAC address of your computer or your old wireless router when you dial up the internet for the first time via modem. If you add a new router into your network to share your internet connection, the modem may still register the MAC address of your computer or the old wireless router. In that case, you may need to configure MAC Address Clone on the router.

 

Situation 1: No old router, but can get internet when a wired computer connects to the modem directly.

Step 1: Disconnect the router and connect the computer to the modem that is used to dial up the modem. Make certain the computer has internet access to the modem.

Step 2: Disconnect the computer from the modem, connect the modem to the WAN/Internet port of the router, and connect the computer to the LAN/Ethernet port of the router.

Step 3: Here, take MR80X as a demonstration.

Log in to the router's web-based interface. To get some help, please refer to the article How to log into the web-based interface of the MERCUSYS Wireless AC/AX Router?

Step 4: Click Advanced > Network > Internet, and choose Clone Current Device MAC.

The MAC Clone settings and the Clone Current Device MAC option.

Step 5: Click Save to save the settings.

Step 6: If the MAC Clone succeeds, the Internet MAC Address in the Network Map page will be the same as the MAC Address on the computer when it is connected to the modem directly.

The Network Map page, Internet Status, and the WAN MAC Address.

 

Situation 2: Can get internet from the old wireless router, but not from the modem and the new router. Here are two methods for your reference.

Method 1:

Step 1Disconnect the old router from the modem, connect the modem to the WAN/Internet port of the new router, and connect the new router to the WAN/Internet port of the old router. Then use a computer connected to the new router via Ethernet cable or Wi-Fi.

The new router wires to the modem, the old router wires to the new router, and the computer connects to the new router wirelessly.

Step 2: Here, take MR80X as a demonstration.

Log in to the new router's web-based interface. To get some help, please refer to the article How to log into the web-based interface of the MERCUSYS Wireless AC/AX Router?

Step 3Click Advanced > Network > DHCP Server, then check the old router’s MAC Address on the DHCP Client List.

The DHCP server settings and the DHCP client list.

Step 4: Go back to Advanced > Network > Internet, choose Use Custom MAC Address, and type in the MAC Address you checked on the DHCP Client List.

The MAC Clone settings and the Use Custom MAC Address option.

Step 5: Click Save to save the settings.

Step 6: If the MAC Clone succeeds, the Internet MAC Address in the Network Map page will be the same as what you have typed in the Use Custom MAC Address box.

Method 2:

Step 1: Disconnect the new router from the modem, then connect the computer to the old router. Make certain the computer has internet access with the old router.

The old router wires to the modem and the computer wires to the old router.

Step 2: Here, take MR80X as a demonstration.

Log in to the old router's web-based interface. To get some help, please refer to the article How to log into the web-based interface of the MERCUSYS Wireless AC/AX Router?

Note: If your old router is not a MERCUSYS router, please contact your old router's support for assistance.

Step 3: Click Network Map, then check the WAN MAC Address on the Internet Status Part.

The Network Map page, Internet Status, and the WAN MAC Address.

Step 4: Disconnect the old router and connect the new router back to the modem, then connect the computer to the new router and log in to the web interface.

Step 5: Click Advanced > Network > Internet, choose Use Custom MAC Address, and type in the MAC Address you checked on the old router.

The MAC Clone settings and the Use Custom MAC Address option.

Step 6: Click Save to save the settings.

Step 7: If the MAC Clone succeeds, the Internet MAC Address in the Network Map page will be the same as what you have typed in the Use Custom MAC Address box.